Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has been shipped.
In case of high order volumes or unforeseen delays, shipments may be delayed slightly. We will notify you via email or phone if there is a significant delay.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery timelines:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days
Delivery times may vary depending on your location and courier availability.
Shipment Confirmation & Tracking
Once your order is shipped, you will receive a Shipment Confirmation Email with a tracking number. The tracking number will be active within 24 hours.
Shipping Locations
We currently ship to:
- All locations within India
- International shipping (if applicable – customize this line)
Delays & Issues
We are not responsible for delays caused by:
- Courier partners
- Weather conditions
- Customs clearance (for international orders)
- Incorrect shipping details provided by the customer
Incorrect Address / Failed Delivery
If an incorrect or incomplete address is provided, the order may not be delivered. Additional shipping charges may apply for re-delivery.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery at homera.world@gmail.com with photos (if applicable). We will investigate and resolve the issue promptly.
Contact Us
For any shipping-related queries, reach out to us at:
Email: homera.world@gmail.com
Phone: +916002960024
If you want, I can tailor this specifically for your product type (medical devices like OrthoHeal) or add COD, distributor shipping, or international compliance clauses—those can make it much sharper and more credible.